Privacy Policy
Effective date: 25 November 2023. This policy applies to the Telexa Smart Home mobile application and all voice actions built by Telexa Technology Private Limited ("Company", "we", "us", or "our").
1. Telexa Smart Home App
Telexa Technology Private Limited built the Telexa Smart Home app as a free application. This service is provided at no cost and is intended for use as-is.
This page informs visitors of our policies regarding the collection, use, and disclosure of personal information for anyone who uses our service. By choosing to use our service, you agree to the collection and use of information as described in this policy. Personal information we collect is used solely for providing and improving the service. We will not share your information with anyone except as described here.
Information Collection and UseFor a better experience while using our service, we may require you to provide certain personally identifiable information, including but not limited to: name, mobile number, address, and email. This information is retained by us and used as described in this policy.
The app uses third-party services that may collect information used to identify you. These include: Google Play Services.
Log DataWhenever you use our service and an error occurs, we collect data and information through third-party products on your phone called Log Data. This may include your device IP address, device name, operating system version, app configuration, time and date of use, and other statistics.
CookiesThis service does not use cookies explicitly. However, third-party code and libraries used by the app may use cookies to collect information and improve their services. You may accept or refuse these cookies; refusing them may limit some portions of this service.
Service ProvidersWe may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related tasks, or assist in analysing how our service is used. These third parties have access to your personal information only to perform tasks assigned to them on our behalf and are obligated not to disclose or use it for any other purpose.
SecurityWe value your trust in providing us with your personal information and strive to use commercially acceptable means to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to Other SitesThis service may contain links to third-party sites. Clicking a third-party link will direct you to that site. These external sites are not operated by us, and we strongly advise you to review their privacy policies. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
Children's PrivacyOur services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete it. If you are a parent or guardian and are aware that your child has provided us personal information, please contact us.
2. Google Assistant Voice Actions
This section applies to our Google Assistant voice action. Protecting your private information is our priority. Telexa Technology Private Limited fully respects your right to privacy and will not use or collect any personal information through the Google Assistant without your permission.
Any personal information you voluntarily submit to the Company will be treated with the highest standard of security and confidentiality, and shall be used strictly for the purposes of the services provided by the Company and Google Assistant only. By using the Google Assistant, you consent to the data practices described in this statement.
1. Collection and Use of Personal InformationA. The Company uses personal data you provide to fulfil applications for our services and products, for credit checks where applicable, and to understand how we can improve our services. We may also use it for internal research on user demographics, interests, and behaviour, or to provide news and updates where you may be interested. The Company may combine personal information collected from you with information from other services or third parties to improve user experience. Third parties hired to assist with upgrades, research, product improvements, or bug fixing must comply with our Privacy Policy.
B. The Company will also use your IP address and email address to diagnose server problems and administer the Google Assistant. If you do not want your personal information displayed to third-party visitors, contact us at telexaindia@gmail.com.
C. Our primary purpose in collecting information is to allow you to use the Google Assistant and associated features, to record your information as required under applicable laws, and to serve promotional or advertising materials where relevant. You may opt out of promotions you do not wish to participate in.
D. The Company tracks basic traffic data such as operating system, device information, visitor's domain name, referral data, and demographic details. This information is statistical and does not allow us to identify or contact you personally.
2. Compliance with LawsA. The Company co-operates with government and law enforcement agencies and will disclose information about you as required by valid legal processes, to protect property and rights, to protect public safety, or to prevent illegal or unethical activity.
B. No data transmission over the internet can be guaranteed to be completely secure. While we strive to protect your personal information, the Company cannot ensure or warrant the security of any information you transmit to us via the internet.
C. We will take all necessary steps to comply with this Privacy Policy; however, to the extent permitted by law, nothing in this policy is intended to hold the Company liable for any failure to comply.
3. Acceptance of These TermsBy using this Google Assistant, you signify your acceptance of this Privacy Policy. If you do not agree, you shall not access or use this Google Assistant. Continued use following the posting of changes to this policy will be deemed acceptance of those changes.
3. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this page periodically for any changes.
4. Contact Us
If you have any questions or suggestions about our Privacy Policy, please contact us at: telexaindia@gmail.com.